Customer Care for Element Vape

Customer Care for Element Vape

As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.

Element Vape

If you possess received a mistake from your local shipping and delivery service and would like to cancel your order, very first check your e-mail and/or spam filtration system to ensure you clicked on the correct shipping address and/or URL. Once this offers been done, in case you are still thinking about continuing, simply reply to the e-mail with the information on your request and you may greatly appreciate any assistance you may possibly offer. For technical issues, you may possibly need to get in touch with customer service via their own phone number: (Toll Free). Alternatively, if a person have any some other questions, you may send us a great email and all of us will try our best in order to assist you.

Your package deal will arrive at your door within more effective to ten operating days. Take note that will shipping times may vary from one courier company to be able to another. It is therefore, usually preferable to order with a trustworthy company. To assist ensure your package arrives safely, all of us always advise that you sign your own parcel’s “Thanks For Sending” section when it arrives. Your regional delivery services are required to plainly display this personal confirmation on almost all sent items, which includes Element Vape products.

When your parcel has arrived at your door, you will need to collect that as soon because possible. This is normally done by simply completing a self-addressed, stamped envelope together with your return deal with and tracking number. Upon arrival, keep your unit is fully charged and ready to begin using that immediately. Tend not to wait for your Component Vape product in order to warm up; that should not be stressed sufficient, particularly in the case associated with rechargeable batteries.

As layed out inside the above passage, when shipping in order to UK residents, shipping is going to be facilitated simply by one of our nationwide network of courier companies, such as DPD, FED FORMER MATE or UPS : but please enable for additional charges to be used into consideration when placing your order. Customers located within the Republic of Ireland are not permitted to purchase online. Inside most cases, customers located within the Republic of Ireland in europe will be unable to purchase the object by using credit cards or free e cards. All of us are currently encountering some issues together with credit card scams in Europe and in certain instances, payments made applying these methods might be declined or perhaps reversed. In inclusion, all deliveries in order to EU customers may possibly be controlled by fees and import responsibilities.

Any time shipping internationally, make sure you note that customs procedures are incredibly time-consuming and frequently require the assistance of a good independent customs dealer. In the circumstance of an imported product, delivery occasions will be reliant on your courier’s international delivery support and transit periods may greatly surpass our internal shipping and delivery estimates. Should you be not sure of expected transportation times, please make contact with us immediately. Global orders will typically arrive within 3 to 5 business days right after payment has recently been received.

For all those questions relating to this matter, make sure you note that questions should be aimed towards our company headquarters. Should an individual need for making adjustments or inquire regarding our services in general, you could do so at anytime during company hours, Monday through Friday, except Saturday, Wednesday, and Thurs. Should you have any other questions, you can possibly contact our client service team or even one of our sales representatives on the main office. In case you prefer to place your order online, you are welcome to visit our website and follow typically the simple instructions offered. All billing and ordering information will certainly be provided at the click associated with a button.

As constantly, we strongly suggest that all purchases be paid for in full before shipping or delivery of products. Any changes to shipping or perhaps delivery policies will probably be clearly indicated after receipt of transaction. In the occasion of a problem in any item, please contact all of us right away for any return or replacement. As long since your satisfaction will be our most important, all of us will work along with you to definitely make sure that you possess the best electronic products available.